Returns & Exchanges
At The Butters Hygienics Co., we want you to love your skin and your experience with our products. If you are not completely satisfied with your purchase, we offer a straightforward return and exchange window within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and a brief explanation of why the product didn't work for you.
Prepare Your Package
Carefully pack the items in their original packaging to ensure they are protected during transit back to our facility.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once we receive and inspect your return, we will process your refund or store credit within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing